How do I deactivate a MetroPCS phone? Call customer service at 1-888-8Metro8 and request tohave the phone disconnected. You will need the accountsecurity PIN and the name on the account in order for the agent todisconnect the phone. . Also, does MetroPCS have a cancellation fee? – Quora.no contract means if you pay you have… Continue reading How do I deactivate a MetroPCS phone?